Amid new complaints of the non-delivery of packages, Filipinos in the United Arab Emirates (UAE) were reminded on Monday to be wary of unaccredited cargo companies.
According to a report of the news site Gulf News, Philippine Shippers’ Bureau (PSB) Freight Center Division acting head Marceliano Bernal Jr. said there have been mounting complaints over delays in the delivery of their care packages.
Bernal urged Filipinos to "send their balikbayan boxes (parcel) through accredited freight forwarding companies only.”
Gulf News said many Filipinos lodged complaints against Sharjah-based Al Rodah Marine Cargo and its Philippine counterpart, Rodah Cargo Door to Door All Over the Philippines.
“The Rodah Cargo office in the Philippines is not accredited by the PSB and is therefore not operating legally. It uses a different company as a consignee to import goods to the country,” the report quoted Bernal as saying.
However, Gulf News quoted Rhoda's owner, Rhoda Len, as saying her company is operating with a company accredited by the PSB, which is RBM logistics.
"They are the ones who take charge of getting the goods from the Philippine Customs and we deliver them nationwide,” she said in an earlier interview with Gulf News.
While the company wants all the boxes to be delivered, Len said some of their clients had inserted prohibited goods in their boxes goods, leading to the detention of the entire shipment by Philippine customs authorities. - VVP, GMA News